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URVARA FARM TECH (OPC) Privacy Policy

·7 mins·
Privacy Policy Terms & Conditions

Last Updated: February 18, 2025

THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF ELECTRONIC CONTRACT IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER (AS AMENDED FROM TIME TO TIME) AND DOES NOT REQUIRE ANY PHYSICAL SIGNATURE OR SEAL.

This Privacy Policy is applicable to the domain name www.urvarafarmtech.in owned by Urvara Farm Tech (OPC) Private Limited [U74999KA2022OPC167294] a company incorporated under the Companies Act,2013(18 of 2013) with its registered office at 9 Rudreshwara Krupa III Cross, Hanumanthapura, Tumakuru, Karnataka, India, 572104.

The Term (“we”, “us”, or “our”) used in this document refer to Urvara Farm Tech (OPC) and “You” / “Your”/ “Yourself” refer to the users who visit or access or use or avail any service or product (collectively “usage”) on or through website/mobile site/Mobile Application (individually and collectively, “Website”).


TERMS AND CONDITIONS

Acknowledgment

PLEASE READ THIS PRIVACY POLICY CAREFULLY. YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. HENCE BY VISITING OUR WEBSITE OR BY USING / AVAILING ANY OF OUR SERVICE OR PRODUCT, YOU HEREBY GIVE YOUR UNCONDITIONAL CONSENT OR AGREEMENTS TO URVARA FARM TECH (OPC) AS PROVIDED UNDER SECTION 43A AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000 FOR COLLECTION, USE, STORAGE, PROCESSING, AND TRANSFER AND DISCLOSURE OF YOUR INFORMATION. YOU ACKNOWLEDGE THAT YOU HAVE ALL LEGAL RIGHTS AND LAWFUL AUTHORITY TO SHARE THE INFORMATION WITH US AND FURTHER ACKNOWLEDGE THAT BY COLLECTING, SHARING, PROCESSING AND TRANSFERRING INFORMATION PROVIDED BY YOU, THIS SHALL NOT CAUSE ANY LOSS OR WRONGFUL GAIN TO YOU OR ANY OTHER PERSON. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS / USE OUR WEBSITE OR AVAIL ANY OF OUR SERVICE OR PRODUCT ON OUR WEBSITE.

Information We Collect

We collect the following information:

A. Information You Provide Directly

  • Account and Profile Information: Name, phone number, email, mailing address, username, password, and any other information you choose to provide when creating or updating your account or profile.

B. Information Collected Automatically

  • Device Information: IP address, device type, operating system, and unique device identifiers.
  • Usage Data: App interactions, features used, and timestamps of app activities.
  • Location Data: To connect you with nearby equipment and service providers, Fend collects location data only while the app is in use. You can control location permissions through your device settings.

C. Information from Third-Party Sources

  • Third-Party Analytics: We use services like Microsoft Azure AppCenter to analyze app usage. These services may collect data about your interactions within the app.

How We Use Your Information

We use your information to:

  • Provide, operate, maintain, and improve our Services, including the Fend platform.
  • Facilitate connections between you and nearby equipment and service providers.
  • Personalize your experience within the app.
  • Process payments securely for transactions within the platform.
  • Communicate with you about service updates, respond to inquiries, and provide support.

Sharing Your Information

We do not sell your personal data. We may share your information only in the following limited circumstances:

  • Service Providers: We engage third-party vendors to assist with essential functions such as payment processing, analytics, and infrastructure support. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our company assets, user information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
  • Legal Authorities: We will disclose your information when required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Data Security and Retention

We are committed to protecting your information and implement reasonable security measures, including industry-standard encryption, to prevent unauthorized access, use, or disclosure.

We retain personal data only for as long as necessary to provide our services, fulfill the purposes outlined in this policy, or as required by applicable law, including Indian tax and accounting regulations.

  • For account data, this generally means we retain the data while your account is active and for a reasonable period afterward to allow for account reactivation or to address user inquiries.
  • For transaction data, we retain records as required by tax laws.
  • For security logs, we retain data for fraud prevention and security purposes.

Any data retained for legal compliance is:

  • Limited to what is legally required.
  • Stored securely.
  • Used only for compliance purposes.
  • Deleted when no longer legally required.

Types of Sensitive Data We Collect and How We Protect It

We collect and handle the following categories of sensitive data:

  • Location data: Collected only while the app is in use to provide location-based services.
  • Device identifiers: Used for app functionality and analytics.
  • Profile information: Collected and processed securely for transactions within the app.

We implement the following measures to protect this sensitive data:

  • Encryption: All sensitive data is encrypted during transmission using industry-standard protocols.
  • Secure Storage: We use secure storage systems and access controls to protect data at rest.
  • Limited Access: Access to sensitive data is restricted to authorized personnel who need it to perform their job functions.
  • Data Minimization: We collect only the minimum amount of sensitive data necessary to provide our services.

Phone Number Verification via WhatsApp

To verify your phone number during registration or account setup, our app may use WhatsApp to send you a verification code. If you choose WhatsApp as the delivery method, the code will be automatically sent to your WhatsApp application.

Why We Use WhatsApp:

Using WhatsApp makes phone number verification quick and convenient. It also enhances the security of your account.

Your Privacy:

We only use WhatsApp to send the verification code. We do not access any other information from your WhatsApp account.

Security Information:

For more details about how WhatsApp automatically fills verification codes, please see: About security codes that automatically fill on WhatsApp.


Your Privacy Rights and Account Deletion

Under Indian law, you may have the right to:

  • Access your personal data.
  • Correct any inaccuracies in your personal data.
  • Request the deletion of your personal data.
  • Withdraw your consent to the processing of your personal data, subject to legal restrictions.

Account Deletion:

You can delete your account through:

  • The “Delete Account” option within the Fend app’s settings menu.
  • Our web portal, accessible at our account deletion page.

When you request account deletion:

  • We will permanently delete your user data from our active systems.
  • Please note that the deletion process is irreversible.
  • We may retain certain data, such as transaction records, as required by law.
  • We will inform you if any data must be retained for legal reasons.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete it as soon as possible.


Cookies and Tracking Technologies

We use cookies and similar technologies (including session and persistent cookies) to:

  • Remember your preferences and settings.
  • Personalize your experience within the app.
  • Analyze app usage to understand how users interact with our services and improve them.

You can manage your cookie preferences through your browser settings.


Do Not Track (DNT) Policy

Our services do not currently respond to Do Not Track (DNT) signals from browsers.


Changes to this Privacy Policy

Urvara Farm Tech (OPC) reserves the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised policy on our website and within the Fend app. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.


Contact Us

If you have any questions, concerns, or grievances related to this Privacy Policy or our data practices, please contact us at:

📧 Email: urvarafarmtech@gmail.com

For privacy-related complaints, you can also contact our Grievance Redressal Officer at:

📧 Email: privacyofficeuft@gmail.com

We are committed to addressing your inquiries and resolving any concerns you may have in a timely and effective manner.